TABLEROCK Cleaning
Website & customer portal

Website & customer portal terms.

The terms for using our website, requesting service, and managing your customer account.

Effective October 8, 2026.

These terms govern your use of TABLEROCK Cleaning LLC's public website, estimate tools, customer portal, and related online customer features. By using them, you agree to these terms. If you do not agree, stop using them. Separate terms govern employee and administrator use of workplace portals.

Cleaning services are governed by the service agreement and Service Order for your appointment, including scope, price, payment, cancellation, and service guarantees. The signed agreement controls those matters if it conflicts with this page. Our Privacy Policy explains how we handle personal information and controls privacy matters.

You must be at least 18 and able to enter a binding agreement to create an account or arrange services. If acting for another person, property owner, or business, you must have authority to do so.

Provide accurate information, keep it current, protect your credentials and private links, and use only accounts and properties you are authorized to manage. Tell us promptly if you suspect unauthorized access. Account permissions do not authorize you to act beyond the authority the account holder has given you.

Do not impersonate others, submit fraudulent requests, upload unlawful or malicious material, bypass access restrictions, access another person's records without permission, or interfere with the site. Do not use unauthorized payment methods, misuse promotions, or harass or threaten people through our services. Automated collection, resale, or copying of site content requires our permission except where allowed by law.

An initial estimate depends on the property and service information supplied and may require review. The accepted quote and signed Service Order state the agreed scope and price. If conditions or requested work change, any additional work and charges must be agreed through the applicable service process. We may correct an obvious pricing error before you sign a Service Order; this does not let us rewrite a signed agreement.

Selecting a time or submitting a request does not by itself confirm a booking. Your booking is confirmed when we provide confirmation after the applicable agreement, payment, and availability requirements are met. Arrival times are estimates.

We may decline requests outside our service area, available capacity, or offered services. Cancellation, rescheduling, recurring service changes, refunds, no-access fees, and other service conditions are governed by your signed agreement and Service Order. Contact us if the portal cannot complete your request.

5. Your content

You retain ownership of material you submit. You give us permission to use, store, process, and share it as needed to estimate, provide, document, support, and bill services, resolve disputes, and comply with law, as described in the Privacy Policy. This permission is limited to those purposes and the applicable retention period.

Submit only material you have authority to share. Avoid unnecessary personal information, photographs of people or children, financial documents, and sensitive information unrelated to your request. We do not use identifiable property photos in advertising without separate written permission.

Where you choose to sign electronically, the signing process presents the document and applicable electronic-consent terms. Your deliberate electronic signature may be legally binding. Review the document before signing and keep a copy. Your signed records are available through the customer portal or by contacting us.

Reading this page does not sign a cleaning agreement, authorize a charge, or replace a separate consent required by law. A later website update does not change an agreement already signed.

Pay only through the methods we offer and with a payment method you are authorized to use. Payment processors handle payment credentials; we keep transaction records and limited payment details. Amounts, deposits, balances, tips, and any authorized fees are governed by your payment authorization and applicable service agreement.

Contact us about a payment error so we can investigate. Nothing in these terms requires you to give up a lawful right to dispute a charge with your bank or card issuer. We may provide relevant agreement, payment, communication, and service records in response to a dispute.

Our phone and message assistants cannot charge your card. Complete payment through an offered payment method with the required authorization.

TABLEROCK Cleaning LLC sends service messages from +1 (208) 500-2840, including estimate updates, account access and verification, agreements and payment links, booking notices, reminders, schedule changes, and customer support. We do not send marketing texts.

You opt in by affirmatively selecting a service-text consent control or agreeing after we explain the program by phone. Sending us a text permits replies within that conversation; it does not enroll you in unrelated messages. Consent is not a condition of purchase. Message frequency varies with your requests and appointments. Message and data rates may apply.

Reply STOP to opt out of all TABLEROCK texts, HELP for help, or START or UNSTOP to resume messages. After an opt-out, we may use a permitted non-SMS channel for necessary account or service matters. Wireless carriers are not liable for delayed or undelivered messages.

For help, email hello@tablerockcleaning.com or call (208) 500-2840. Our Privacy Policy explains message records and the restriction on sharing mobile information and text-message consent for others' marketing.

Our chat, text, and telephone services may use AI assistance. AI-generated descriptions, answers, and notes can be inaccurate. An assistant's statement alone does not confirm a booking, price change, refund, or other transaction. Check the confirmation or agreement and contact the office about an error or to request a person.

Calls and invited meetings may involve recording, transcription, or automated notes, as described in the Privacy Policy and any notice given for that interaction. Joining a meeting does not authorize you to record others. Obtain any required permission before recording or sharing meeting content. Do not submit passwords, verification codes, or full payment credentials to a chat or recording.

10. Site content and availability

TABLEROCK and its licensors own the site, software, designs, and brand materials. You may use them for the site's intended purposes and as otherwise permitted by law. Feedback you voluntarily provide may be used to improve our services without payment to you.

We may maintain, change, or suspend site features. Availability is not guaranteed. Contact the office if an outage prevents a time-sensitive request. The site and assistants are not emergency services.

To the fullest extent permitted by law, the website and portal are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or non-infringement. This does not disclaim cleaning-service obligations under your signed agreement.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, data, or goodwill arising from site or portal use. Our total liability for that use is limited to $100 or the amount you paid us for services in the six months before the claim, whichever is greater.

These limits do not exclude fraud, intentional misconduct, gross negligence, bodily injury, tangible property damage caused by us, or liability the law does not allow us to limit. Nothing here waives nonwaivable consumer rights. Cleaning-service claims remain governed by the applicable signed agreement.

You agree to indemnify us for third-party claims and reasonable costs caused by your unlawful site use, material you had no right to submit, misrepresented authority, or breach of these terms, except to the extent caused by our own breach, fraud, intentional misconduct, or gross negligence, and only where permitted by law.

We may restrict access for misuse, suspected fraud, security concerns, nonpayment, or legal requirements. You may stop using the site and ask us to close your account. Closing an account does not cancel existing service obligations or erase records we must retain. Content permissions, applicable payment obligations, intellectual property protections, and dispute provisions survive as needed to fulfill their purposes.

We post updated terms with an effective date and provide additional notice of material changes through the site, portal, or email as appropriate. Changes apply prospectively; we seek additional agreement where required by law.

Idaho law governs, subject to nonwaivable rights under applicable law. Disputes under these website terms belong in state or federal courts serving Ada County, Idaho, unless applicable law requires otherwise. If a provision is unenforceable, the remainder continues to apply. Failure to enforce a provision is not a waiver. You may not assign these terms without consent; we may assign them with a business transfer subject to law.

TABLEROCK Cleaning LLC, Boise, Idaho. Email support@tablerockcleaning.com, call (208) 500-2840, or use our contact form.